Gearbox & Servo Motor Services: Installation, Maintenance & Repair
According to The Aberdeen Group, 69% of machine designers state shorter product development schedules is their top machine design challenge. At STOBER, we are dedicated to saving you time and resources for your product development by engaging our engineering services that support performance, uptime, and long-term reliability.
Our application support team is dedicated to helping you optimize your machine and support you with anything you need, from quotes, drawings, life calculations, and more. We build and ship most of our gearboxes in one day, have 24/7 customer support, and are always ready and willing to assist you. We’re committed to being there when you need us the most, offering peace of mind that all your needs will be taken care of as promptly and efficiently as possible through responsive technical support and custom gearbox solutions built around your application.
Plus, we offer emergency application and installation support 24/7/365 anywhere in the U.S. If you need spare parts, replacement drives, retrofitting, or gearbox repairs, contact us for fast and competent help from a USA gearbox service provider with extensive experience supporting industrial systems.
Installation and Aftermarket Support
After we help you choose your ideal gearbox, we’re also there to provide complete support to get it up and running within your operations. For example, we can offer on-site or remote installation guidance for seamless integration with your existing systems. Our technicians also provide precision alignment services to optimize power transmission and reduce wear. Thanks to our extensive expertise, we can ensure the unit’s compatibility with servo motors, PLCs and advanced automation systems through gearbox installation services that support faster startup and dependable operation. Our team also provides gearbox alignment support as part of a complete installation approach.
When it comes to keeping your gearbox in good working order, STOBER provides complete maintenance plans and condition monitoring capabilities. Our gearbox maintenance services include gearbox inspection, oil change intervals, gearbox condition monitoring, and preventive gearbox maintenance based on load, duty cycle, and operating environment. For customers evaluating repair versus replacement, we also provide industrial gearbox repair guidance based on the condition of the unit and the unique needs of the application.
Emergency support – anytime, anywhere in the U.S.
When downtime isn’t an option, STOBER is ready to respond anywhere in the United States from our Kentucky-based HQ: 24 hours a day, seven days a week, 365 days a year.
At STOBER, fast, on-time production means we can ship most orders in just one day. Special motor plates for servo motor repair are manufactured in less than 10 days and followed up with 24-hour delivery.
But true gearbox customer support is about more than speed — it’s about having empowered, trustworthy, and accountable experts who stand behind products and deliver comprehensive gear motor repair when you need it most, along with OEM gearbox support and related service needs.
After-hours emergency support
At STOBER, we understand that your operations don’t always follow a 9-to-5 schedule, and neither do we. Whether it’s a late-night breakdown, a weekend installation, or an urgent retrofit, our team is ready to respond when you need us most because we understand that downtime doesn’t wait. Our 24/7 gearbox emergency support helps customers address unexpected failures, urgent gearbox repair, and time-sensitive replacement requirements.
- Available weekdays (6 pm – 8 am) & weekends (Friday from 6 pm until Monday at 8 am)
- For critical situations: Call our emergency phone line immediately if your operation is down or you are unable to operate and need urgent assistance.
- Rapid dispatch: All emergency orders are shipped via courier to minimize downtime. (Courier fee paid by customer.)
- Service fee: A $500 call-out fee applies for after-hours emergency service.
With STOBER, you get more than a gearbox — you get a partner committed to keeping your operation running, no matter the hour, with support that spans gearbox spare parts, replacement drives, and retrofit services for legacy equipment.
One call away
When trouble strikes, STOBER is always just a phone call away. Our commitment to service means you’ll always reach a knowledgeable professional ready to help resolve your issue—day or night. After hours emergency support can be reached by calling +1 (606) 563-6035, or call +1 (888) 786-2371 during regular business hours.
Other resources
Not sure if your issue justifies emergency service? Feel free to check out our other tools and software support, including our Product ID tool for operating and installation instructions, replacement parts lists, or information on technical features. Our resources are here to help guide gearbox repair decisions, maintenance planning, and part identification for ongoing service needs.
