Gearbox and Servo Motor Solutions: Installation, Maintenance & Repair
According to The Aberdeen Group, 69% of machine designers state shorter product development schedules is their top machine design challenge. At STOBER, we are dedicated to saving you time and resources for your product development by engaging our engineering services.
Our application support team is dedicated to helping you optimize your machine and support you with anything you need, from quotes, drawings, life calculations, and more. We build and ship most of our gearboxes in one day, have 24/7 customer support, and are always ready and willing to assist you. We’re committed to being there when you need us the most, offering peace of mind that all your needs will be taken care of as promptly and efficiently as possible.
Plus, we offer emergency application and installation support 24/7/365 anywhere in the U.S. If you need spare parts, replacement drives, retrofitting, or gearbox repairs, contact our aftermarket support team for fast and competent help.
Installation and Aftermarket Support
After we help you choose your ideal gearbox, we’re also there to provide complete support to get it up and running within your operations. For example, we can offer on-site or remote installation guidance for seamless integration with your existing systems. Our technicians also provide precision alignment services to optimize power transmission and reduce wear. Thanks to our extensive expertise, we can ensure the unit’s compatibility with servo motors, PLCs and advanced automation systems.
When it comes to keeping your gearbox in good working order, STOBER provides complete maintenance plans and condition monitoring capabilities. Our team can perform inspections, provide lubrication and assess components to ensure heavy-duty gearbox deliver the highest levels of performance and reliability. With condition monitoring checking for early warning signs and customized maintenance plans that address your specific operational conditions, you can rest assured STOBER can keep your equipment running smoothly for as long as possible.
Emergency support – anytime, anywhere in the U.S.
When downtime isn’t an option, STOBER is ready to respond anywhere in the United States from our Kentucky-based HQ, 24 hours a day, 7 days a week, 365 days a year.
At STOBER, fast, on-time production means we can ship most orders in just one day. Special motor plates for servo motor repair are manufactured in less than 10 days and followed up with 24-hour delivery.
But true gearbox customer support is about more than speed — it’s about having empowered, trustworthy, and accountable experts who stand behind our products and deliver comprehensive gear motor repair when you need it most.
After-hours emergency support
At STOBER, we understand that your operations don’t always follow a 9-to-5 schedule, and neither do we. Whether it’s a late-night breakdown, a weekend installation, or an urgent retrofit, our team is ready to respond when you need us most because we understand that downtime doesn’t wait.
- Available weekdays (6 pm – 8 am) & weekends (Friday from 6 pm until Monday at 8 am)
- For critical situations: Call our emergency phone line immediately if your operation is down or you are unable to operate and need urgent assistance.
- Rapid dispatch: All emergency orders are shipped via courier to minimize downtime. (Courier fee paid by customer.)
- Service fee: A $500 call-out fee applies for after-hours emergency service.
With STOBER, you get more than a gearbox — you get a partner committed to keeping your operation running, no matter the hour.
One call away
When trouble strikes, STOBER is just a phone call away. Our commitment to service means you’ll always reach a knowledgeable professional ready to help resolve your issue—day or night. After hours emergency support can be reached by calling +1 (606) 563-6035, or call +1 (888) 786-2371 during regular business hours.
Other resources
Not sure if your issue justifies emergency service? Feel free to check out our other tools and software support, including our Product ID tool for operating and installation instructions, replacement parts lists, or information on technical features.