Aftermarket Service

Aftermarket Service

STOBER takes pride in offering knowledgeable, factory-trained USA-based service support for our customers. When you call, you won’t get a call center on the other side of the globe. Your call is answered in 3 rings or less, letting you know you’ve found a support system that values your time.

Our easy order method insures you maintain a single contact throughout the process. And, your service representatives are directly responsible for your account. After the sale, our products are easy to install, but if you do have a question or a problem, we provide application and installation support anywhere in the US. With over 80 years gearing and 30 years motor and electronics experience, we have the expertise to solve your most difficult problems. Contact us today to talk more about your custom solution needs.

LevelsOfAnalysis

REPAIR

SERVICE NETWORK
Our application engineering team can develop custom solutions to meet your requirements.

Gear Reducer Repair
We offer troubleshooting, diagnostics, and repair for our gear reducers.

  • Basic repairs on bearings, seals, and encoder replacements
  • Parts and workmanship get additional 1 year warranty

Motor Repair
Our aftermarket service doesn’t just apply to gear reducers. We also offer troubleshooting and diagnostics and repair on motors.

  • Test motor on different 3rd Party controllers on state-of-the-art tester
  • Full component troubleshooting – brakes, encoders, bearings, and seals
  • Hi-pot and continuity check on windings

Tools & Software
productID

With a few simple clicks, you can download drawings, technical data sheets, or dimensional drawings of any STOBER product. Plus, you can easily request a quote.

cad

Are you looking for CAD data? With the STOBER CAD tool, you can download the drawings you want with just a few clicks.

STOBER CAD
servosoft

With SERVOsoft® we provide you with a tool that you can use to precisely scale your drive systems in just a few steps. Electrically and mechanically. And it’s quick and easy too.

SERVOSOFT®
Service & Repair
Sales Rep Network

Our sales reps have the expertise and industry know-how to provide you with the best solutions. Call to get more information today!

Find your Rep
REPLACEMENT & REPAIR

Do you need competent help with spare parts, replacement drives, repairs and retrofitting? Please contact us! We also offer you a 24-hour emergency call for urgent cases.

Aftermarket Service

Emergency SupportSTOBER offers emergency application and installation support 24 hours a day, 7 days a week, 365 days a year anywhere in the US. We are here for you!

+1 (606) 563-6035

REPLACE & RENEW

OEM RENEWAL PROGRAM
STOBER’s OEM Renewal Program brings new life into your existing gearboxes or motors at a fraction of the cost of purchasing new units.

REPLACEMENT PROGRAM
Don’t throw away your entire gearbox if the input wears. Let us replace the motor adapter to save you time and money!

KSS RENEWAL PROGRAM
STOBER’s KSS stainless steel gear reducer can be renewed once it reaches the end of its life. We will rebuild and return it with a new 2 year warranty.

RGA FORMS

Motion Control RGA Form

Power Transmission RGA Form

TECHNOLOGY CONSULTING
Use the competence of our application engineers in the sales centers or contact our first level support.

SERVOSOFT®
With SERVOsoft® we provide you with a tool that you can use to precisely scale your drive systems in just a few steps. Electrically and mechanically. And it’s quick and easy too.

STOBER CONFIGURATOR
With the intuitive STOBER product configurator, you can easily filter, compare, save and share suitable drive solutions with others.

STOBER CAD
Are you looking for CAD data? With the STOBER CAD tool, you can download the drawings you want with just a few clicks.

SERVICE NETWORK
STOBER is present in over 40 countries worldwide with 10 subsidiaries and 80 service partners. No matter where, no matter when, always there for you and on the move!

REPLACEMENT & REPAIR
Do you need competent help with spare parts, replacement drives, repairs and retrofitting? Please contact us! We also offer you a 24-hour emergency call for urgent cases.

24 hour emergency support:
+1 (888) 786-2371
We are here for you.

Unterstützung bei der Inbetriebnahme

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Applications Support

Applications Support

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STOBER Configurator

With a few simple clicks, you can download drawings, technical data sheets, or dimensional drawings of any STOBER product. Plus, you can easily request a quote.

Try it today!