The Information Systems Analyst Apprentice is involved in a variety of duties focused on IS activities. This includes conferring with user departments to ID system requirements, solve business issues, assists users in use of computer system, understand business and user needs, communicate with variety of personalities, program databases, install and train users on various hardware and software, serve as help desk, data flows, maintain mailboxes, assist in maintaining SDI computer network and servers, learn Informix, 4Js, develop reports, and other duties as assigned.
- Execute assigned task assuring timely completion.
- Set a positive example of performance demonstrating, responsibility, tact and professionalism in dealing with all customers inside and outside of SDI. Act as a role model for tQRDce.
- Assist users with use of computer system, hardware, software, and understand their needs.
- Maintain PC’s and serve as a help desk.
- Learn logic of FourGen and ModCom and write various programs.
- Maintain mailboxes, set up users with log on and passwords, maintain operating system workstations and servers.
- Periodically checks work area to maintain a neat and orderly work environment.
- Observes company policies related to dress, appearance, attendance, employment, etc.
- Follow customer service procedures, instructions and methods to execute daily tasks.
- Performs other duties as assigned. Job duties are subject to change as directed by management.
- A.A.S. in associated technology or equivalent is preferred, but not required
- One year in an electromechanical production environment helpful, but not required..
General: This is a four-year apprenticeship program. (Previous work experience, MCTC credit, and/or college credit may qualify to be applied to the first 2 years of this program). Apprenticeship compensation is based on a % of Normal Wage. Entry level compensation is dependent on education/experience coming into the program. Compensation will increase as the Apprentice progresses through the program, culmination in Normal Wage at the end of the program. This position requires earning 12 credit hours per year in the appropriate program at MCTC. Books and tuition for this class work are company funded, provided minimum academic requirements are met. Individuals in this position are expected to perform daily functions with moderate supervision. Matters that do require direct supervision should be of a nature that requires the decision making or authority of higher level management.
- Strong analytical, numerical, and reasoning abilities.
- Participative work style.
- Good interpersonal skills. Ability to get along with many diverse personalities in challenging situations, while presenting a courteous, professional demeanor.
- Ability to establish credibility and be decisive.
- Good communications skills, written and verbal.
- Results oriented with a high level of initiative.