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Thank you for your interest in STOBER North America. We recruit only the highest caliber individuals to join the STOBER team.

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Please direct your cover letter, resume, and application to:

  • STOBER Drives Inc.
  • Attn: Kay Moss
  • 1781 Downing Drive
  • Maysville, KY 41056

You can also e-mail your information to careers@stober.com or call 606-759-3657 ext. 3617

- JOB OPENINGS -

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Customer Service Specialist Closing Date: 08/17

    Job Summary:

    Performs a wide range of duties focused on providing peace of mind to the customer. This includes addressing customer concerns, entering quotes and orders, and assisting the customer with proper selection regarding applications.

    Essential Functions:

    • Customer data retrieval: site number, pricing levels, etc.
    • SalesForce: Account updates, locating distribution networks, retrieving accounting requirements.
    • Order entry: choosing packages, determining application data needed, etc.
    • Phone: answered within designated # of rings, polite voice, accountable for customer request.
    • Communication: email, phone, and interpersonal communication etiquette.
    • Pricing: price book references, multipliers, and deviations.
    • Proficient in: Outlook, Excel, PowerPoint, Word
    • Ability to use the web to locate information to send the customers: assembly instructions, oil levels, dimensional data, etc.
    • Able to enter and create ref orders and create hard coded part numbers.
    • Able to enter “Ship to” addresses to meet customer need.
    • Determine proper shipping method based on weight and dimensions.
    • Product identification: by sight, pictures, units.
    • Product information: mounting position, shaft sides, flanges, catalog use.
    • Catalog knowledge: specs, dimensional data.
    • Nomenclature: what does part number stand for and what are the options associated with the part number.
    • MGS sizing from motor HP.
    • Basic Servo sizing from Servo motor information.
    • SAT PO’s: ability to enter and generate a PO.
    • Up selling: offering adders: output cover for a quill.
    • Continuing education
    • Motor plate selection: search servo motor database.
    • Configuration: when to offer high shock coupling, seals and oil for hot or cold applications.
    • Packages: enter orders without using packages: what should be added, what was missing.
    • Customer emergency: on call procedures as well as shipping/picking processes.
    • SAM account manager: update acct using SalesForce, work closely with RM/Rep.
    • MR refurbs: RGA process, look up pinion and gasket-ability to complete with or without MR refurb system.
    • Set up VARSAT numbers: setting up SAT part numbers and German units.
    • Ability to enter specials based on application data.
    • Perform housekeeping duties and observe attendance policies.
    • Coordinate daily tasks with other Team members, perform 360 reviews to provide relevant feedback, check email, and check others work for mistakes.
    • Perform other duties as assigned by Supervisor or Manager.
    • Observes company policies related to dress, appearance, attendance, employment, etc.

    Education/Experience:

    • High School Diploma or GED.
    • Customer service skills preferred
    • Computer knowledge a must
    • Technical/mechanical skills a plus

    Personal Characteristics:

    • Self-motivated and make good clear decisions on own and ability to accept change.
    • Open mindedness
    • Good interpersonal skills. Ability to get along with many diverse personalities in challenging situations, while presenting a courteous, professional demeanor.
    • Detail oriented and able to work under pressure.
    • Organized, versatile, and able to problem solve.
    • Results oriented with a high level of initiative.
    • Participative work style and effective in a team environment.
    • Work with little to no supervision and work outside the area when needed<./li>

    GENERAL: The employee is regularly required to talk and hear. The employee is frequently required to sit, use a computer to input orders, while using a headset. Specific vision abilities are required specifically the ability to use a computer screen for an extensive part of the day.

Quality Engineer Closing Date: 08/17

    Job Summary:

    Applies quality control to production processes, inspection, gauging, and calibration, to continuously improve quality, safety, productivity, and efficiency. While also performing a wide range of quality oriented tasks on selected tools, equipment, and gauges.

    Essential Functions:

    • Interpret technical drawings and detect faulty tolerances
    • GD&T (geometrical tolerances, orientation, location, and run out)
    • Familiar with methods of measurement (CMM, gauges, hand tools, mics, calipers, etc…)
    • Provide support, problem solving, and root cause analysis
    • Understand QC methods, Understand procedures, work instructions, manufacturing techniques, products and product flow.
    • Design and implement methods for process control, process improvement, testing and inspection
    • Promote and execute quality standards, inspection processes, test methodology, quality plans, documents and reports.
    • Develop ISO standards and execute quality audits
    • Facilitate quality meetings and 8Ds and assure effective corrective actions are implemented
    • Responsible for Quality management systems and continuous process improvement
    • Calibrate gauges and quality equipment
    • Write procedures and work instructions
    • Audit and monitor quality requirements
    • Understand non-SDI manufactured parts: seals, bearings, oil, and other essential parts
    • Coordinate daily tasks with other Team members
    • Perform housekeeping duties
    • Perform other duties as assigned by Supervisor or Manager
    • Observes company policies related to dress, appearance, attendance, employment, ect..

    Education/Experience:

    • BA: quality engineer, mechanical engineering, manufacturing engineer, electrical engineer
    • Mechanical experience (as in High School Technology Center) is a plus, but not required.
    • Strong interest in quality, quality procedures, and processes

    Personal Characteristics:

    • Strong analytical, numerical, and reasoning abilities.
    • Participative work style.
    • Good interpersonal skills. Ability to get along with many diverse personalities in challenging situations, while presenting a courteous, professional demeanor.
    • Ability to establish credibility and be decisive.
    • Good communications skills, written and verbal.
    • Results oriented with a high level of initiative.
    • Ability to lift 50 lbs.
    • Mechanical ability

    GENERAL: The employee is required to sit, climb or balance, stoop, kneel, crouch, or crawl occasionally. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

  • Telephone: (800) 711-3588
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  • 1781 Downing Drive, Maysville, KY 41056
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  • sales@stober.com